Returns & Exchanges

We want you to love your hair journey, but if you are not completely satisfied with your Hairburst purchase, we offer a 30-day return policy for unopened and unused products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a unique Return Authorization number.

• 2.
  Package Your Items

  Securely pack the unused products in their original box, ensuring all seals are intact and the Return Authorization number is clearly marked on the outside.

• 3.
  Ship It Back

  Send your package to our designated returns center using a tracked shipping method to ensure your items arrive safely for inspection.

• 4.
  Receive Your Refund

  Once our warehouse team verifies the condition of your return, we will process a full refund to your original payment method within 5-10 business days.